We provide Telemedicine service because happiness means everything.

In times of sickness, group insurance customers of Muang Thai Life Assurance can simply consult a doctor online anywhere and anytime via MTL Click Application (conditions are as specified by the Company and hospitals).

Consult the doctor anywhere and anytime.

Consult doctors from top hospitals on your symptoms via video call 24/7.

Enjoy the convenient online service.

If you are our group insurance customers, simply consult a doctor via MTL Click Application to minimize discomfort of traveling to the hospital.

Advance payment is not required.

Physician and medication fees will be promptly deducted from your group insurance coverage.

A medicine delivery service is available.

Medicine would be delivered from the hospital to you after a doctor consultation (customers are responsible for the delivery fee).

Guideline 1

We’re here for you. We're available on MTL Smile application to help.

Step 1

Select "My HealthCare" and "Telemedicine".

Step 2

Select a preferred hospital and accept the service terms and conditions.

Step 3

Talk to a nurse via video call about your symptoms to see whether the online consultation is appropriate. If yes, you will be connected to a doctor shortly.

Step 4

Enter a doctor consultation process.

Step 5

After the consultation is completed, the system will immediately summarize the medical treatment duration and expense.

Step 6

Select your payment channel. In case of group insurance customers, select "Muang Thai Life Assurance".

Step 7

The summary of policy benefits will show up, select "Confirm the Payment".

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