Simple first-time registration
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and benefits with just one click.
Regardless of locations, an online doctor consultation service is available for you 24/7.
Easily submit claims right away and track claim status.
with E-card for both insured's cards and Muang Thai Smile Club cards.
accumulated points to fulfill happiness and smile, with various activities and benefits with just one click.
1. Click to create a new account.
2. Fill in username and password.
3. Fill in mobile phone number and receive OTP for verification.
4. Choose a login method such as Face ID, fingerprint scanning, or 6-digit passcode.
5. Click to add policy.
6. Fill in details for:
Individual insurance
Fill in the ID card number, date of birth, and telephone number.
Group insurance
Fill in the ID card number, date of birth, and group insured number.
See the benefit and coverage such as room and medical expenses and many more.
7. See the benefit and coverage such as room and medical expenses and many more.
Terms and Conditions are shown.
7.1 In case of correct ID card and date of birth
The system will show a popup.
“The Company already saved your information.
Once the policy is approved, you will be notified by the Company.”
Click OK
8. In case you need policy
approval notification.
If you require MTL to send
notifications, click OK.
9. In case policy is approved
Notification will be sent, and you can check
policy information via MTL Click Application.
Q: How do I create an account for MTL Click?
A: The process is simple. Just click into the application and creat a new account. Fill in your username, password, and mobile phone number. OTP for verification will be sent to the provided number. After completed verification, select a login process, including Face ID, fingerprint scanning, and 6-digit passcode. Finally, you may upload your profile picture and start using the application
Q: How can I add policies in MTL Click?
A: - For individual insurance and Thai nationals, fill in the identification number and date of birth.
- For individual insurance and non-Thai nationals, fill in insured's number and date of birth.
- For group insurance, fill in identification number, group client ID number, and date of birth.
Q: How can I change account password?
A: Select "Profile & Settings", "Settings", and "Change Password" (Password must contain 6 characters, comprising at least 1 capital letter and 1 number). After that, click to save.
Q: What should I do If I forget my password for MTL Click?
A: No worries. Just click ""Forgot Password"" on the login page.
- For individual insurance and Thai nationals, fill in insured's number and identification number.
- For individual insurance and non-Thai nationals, fill in insured's number and date of birth.
- For group insurance, fill in identification number, group client ID number, and date of birth.
After that, the system will send an OTP to the registered mobile phone number. You can reset your password and then click to save.
Q: What should I do If I cannot create a new account/reset password?
A: Just make sure that your 6-digit password comprises at least 1 capital letter and 1 number, without space. The password and the confirmed password must be identical. In case of other issues, try updating the application to the latest version, restart your device, and try again. If, after following all the instructions, it's still not working, please contact Call Center Tel. 1766 available 24/7.
Q: For those who already use Smile Service, can they use the same username and password to log into MTL Click?
A: No, they need to create a new account.
Q: What are Face ID, fingerprint scanning and App ID?
A: Face ID is a facial recognition system for login process on mobile phone. It is only available on certain compatible devices. Face ID would be saved on the device and can be used for unlocking instead of passcode.
- Fingerprint scanning is also available on certain compatible devices. It can be used for unlocking your smart phones instead of passcode or login.
- App ID is a 6-digit password. Users can set it during the new account registration process before using the app.
Q: How can I change my login process?
A: Simply click the menu "Profile & Settings", "Settings" and "Quick Login" to select your preferred method, including Face ID, fingerprint scanning, and App ID.
Link data of your family members' policies and simply make a payment via the application
(the policyholder's consent is required).
Make premium payment online via credit cards, debit cards, KBank debit cards, K Plus application, and counter services
Make life easier with the claim service via the application (Conditions are as specified by the Company).
Just upload the required documents and proceed with the steps specified by the Company.
A convenient and simple service to update initial information of policyholders such as contact addresses, etc.
Indulge in happiness with various activities
Indulge in happiness with various activities
Provide you with a doctor consultation service via Video Call. After receiving the consultation, customers will see the summary of consultation and prescription as well as recommendations. Customers can choose to pay for services by deducting from insurance coverage, debit card, credit card, and others. As for medicine delivery, medicine will be delivered to customers' addresses via Line Man for Bangkok and SCG Express for other provinces.
*Conditions are as specified by the Company and hospitals.
Easily find the nearest network hospital and Customer Service Center. Wherever you are, you can search 300 network hospitals nationwide via "Find Hospital" feature, or get the directions to MTL Customer Service Center.
Satisfying needs of the new generation by allowing you to conveniently check the information and providing access to investment-related suggestions and advice on appropriate investment allocation from experts
Facilitating your investment transactions by allowing you to confidently invest and achieve all your financial goals
You can pay premium more easily and conveniently with the automatic direct debit for renewal premium via K PLUS.
(The insured must attain the age of 20 and above to be eligible for the service.)
You can pay premium more easily and conveniently with the automatic direct debit for renewal premium via K PLUS.
(The insured must attain the age of 20 and above to be eligible for the service.)