Logo Global ConnectMTL Global Connect
Peace of mind when sick abroad, hospitalized at hospital coordinated by MTL Global Connect around the world under your coverage plan without advance payment.

Before receiving the service, please always coordinate with MTL Global Connect by calling Tel. +66 2290 2424, press 1.

     Peace of mind anytime, anywhere with MTL Global Connect, a special service for Muang Thai Life Assurance customers

  • Mental comfort 

    Medical hotline service, providing initial consultation and recommending nearby hospitals, available in both Thai and English
  • Physical comfort

    When sick abroad, hospitalized at any hospitals that MTL Global Connect has coordinated
  • Money comfort

    No need for advance payment, according to the coverage amount and conditions of the health riders purchased with the Company

Before receiving the service, please always coordinate with MTL Global Connect by calling Tel. +66 2290 2424, press 1.

How to Receive the Service
1. Get ready before traveling and ask for a list of nearby hospitals abroad

  • Verify identity
  • Provide detailed area information

2. When abroad and you need the service, please contact MTL Global Connect first only.

  •  Call Tel. +66 2290 2424 and press 1
  •  Verify identity
  •  Provide the information on the injury or the illness
  •  Receive initial medical advice
  •  Hospitalized at a hospital coordinated by MTL Global Connect
  •  Receive coverage under the contract conditions

Remarks

- Before receiving the service at a hospital, you need to contact MTL Global Connect at Tel. +66 2290 2424, press 1, first only.

- Provides inpatient service (IPD) only.

- Conditions are as specified by Muang Thai Life Assurance PCL.

- Service for customers who hold the health riders specified by the Company:

  • Hospital and Surgical Benefit Health Rider (H&S)
  • Takaful Hospital and Surgical Benefit Health Rider (H&S)
  • VIP Health Rider
  • Mao Chai Rider
  • Extra Care/Extra Care Plus Rider
  • Mao Chai Extra Rider
  • Premium Health Care Rider
  • Smart Health Rider**
  • D Health/D Health Plus Rider**
  • Elite Health/Elite Health Plus Rider** (Subject to chosen coverage area)

**Remark: Smart Health, D Health, D Health Plus, Elite Health and Elite Health Plus Rider outside the coverage area shall be available for this service only in case an insured travels outside the coverage area and suffers an injury or emergency illness requiring urgent treatment which occurs within the first 90 days of traveling outside the coverage area only (according to policy conditions).

Please always contact MTL Global Connect by calling Tel. +66 2290 2424, press 1, before receiving the service.

Contact MTL Global Connect at