Privacy Policy
We value the privacy of your information
You can find relevant information on this page
Muang Thai Life Assurance Public Company Limited and its subsidiaries including companies or organizations that control, are controlled or are under control by the Company which may mostly have the same shareholders or directors (hereinafter referred to as “the Company”) highly respect your privacy and are aware of the responsibilities in relation to collection, use, and disclosure of personal data of the insureds, insurance applicants, family members, premium payers, beneficiaries, group policyholders, all types of group insured members, dependents, and any individuals related to the insurance policy, including investors (collectively referred to as “you”), and/or delivery, transfer of your personal data to others.
The Company greatly values your trust and confidence in the Company and is committed to processing and protecting your personal data accurately and appropriately. Therefore, it is also very important to the Company that you understand about methods and procedures for the collecting, use, processing and disclosure of personal data. In this regard, please study and understand this Policy thoroughly as follows:
MTL Privacy Policy includes
Types of personal data that the Company collects, uses, and/or discloses depends on purpose of your consent. In this regard, MTL aims to collect only personal data necessary for the purposes specified in this Policy. If you do not provide the personal data necessary for the Company’s operations, it may result in the Company being unable to proceed with the intended purposes of your transaction, or you may be unable to use the Company’s services. Examples of personal data that the Company may collect include:
1.1) Personal data from your applications or other forms during registration or filling out to request for MTL’s products/services, such as name-surname, identification card number or other identity card number, phone number, date of birth, gender, marital status, contact information, address as per household registration, email address, LINE ID, photo, work history which may include employer’s name and address, and signature. However, it depends on forms that you fill out;
1.2) Financial data such as income, source of income, bank account number, tax information, bank account activities, loan details, investment information, credit card details, and details or information about payments, etc.;
1.3) Data relating to your offenses such as criminal record, civil record or other offense records, police officer report and related court orders, etc.;
1.4) Details about products and/or services such as insurance policy number, insurance plan, coverage period, sum assured, insurance premium, premium payment method, beneficiary, etc.;
1.5) Status about anti-money laundering, combating the financing of terrorism, and bankruptcy, the US law pertaining to a prevention of tax evasion by US natural persons or US entities (Foreign Account Tax Compliance Act: FATCA) and Common Reporting Standard: CRS;
1.6) Data about your transactions with the Company such as changes or transactions concerning your insurance policy, including the date and time of the transaction, medical treatment information, records of your communications with the Company, call recordings, data relating to your use of the Company’s customer service center, claims information, policy loan history (loans secured by an insurance policy), and the exercise of any policy rights, or the Company’s products or services—depending on the type of transaction you undertake, etc;
1.7) Cookies data and web beacons from your visits to www.muangthai.co.th or other websites or applications that the Company operates, use of websites and applications of the Company, use of social media sites and interactions with online advertisements of the Company such as browser type and version, type of terminal device that you use to access the services (PC, laptop, or smartphone), operating system and platform, IP address of your terminal equipment or device, location, information about the services and products that you view or search, etc.;
1.8) Data about your social media profile when you use your social media credentials such as Facebook, X, and LINE to login to or interact with the Company’s services such as your social media account ID, interests, likes, and friend list, etc. You can control this privacy option made available to you by the social media service provider in your social media account setting;
1.9) Sensitive personal data It is necessary for the Company to collect the sensitive personal data such as health record which may include smoking and drinking behavior, disability information, criminal history, sexual behavior, and biometric data. The Company has no intention of processing sensitive personal data that may appear on identification documents or documents used in transactions and/or legal agreements, such as religious information or blood type shown on copies of ID cards or passports. The Company may remove or obscure such sensitive personal data itself—by striking through or redacting the information—without the need to notify you, or the Company may request that you strike through or redact such sensitive personal data yourself.
When you provide any personal data of third parties to the Company (including but not limited to the insureds, family members, premium payers, or beneficiaries), you represent and warrant the accuracy of such personal data and confirm that you have fully informed those individuals of the details contained in this Privacy Notice.
The Company will collect and gather your personal data from source of personal data and/or in the following ways:
2.1) Data that you give directly to or through MTL, or held by MTL by your use of products and/or services, contact, visit, joining activities, search via service channels and/or MTL’s contact channels such as;
- From your communications with the Company, whether in writing or verbally, via email, or through the information you provide when using the Company’s customer service center.
- When you apply for life insurance or exercise your rights under a life insurance policy or group insurance policy, including when you submit a life insurance application form, or when you provide information during the consideration of your life insurance application, policy rights, or other services of the Company.
- When you contact with our personals, customer service officers, sell officers, life insurance agents, life insurance brokers, authorized insurance intermediaries, contractors, partners, service providers, attorneys, representatives, other persons or other agencies related to the Company (hereinafter referred to as “personals and partners of the Company”) through website, application, online social media, phone, email, contact in person, interview, SMS, FAX, postal, VDO Call service or other ways;
- When you participate in marketing activities, contests, sweepstakes, events, or competitions organized by or on behalf of the Company.
- When you register to use the Company’s services or applications, or those under the Company’s control, in such cases, the Company’s terms of service will specify the activities that require the processing of personal data specifically for that service. Examples of the Company’s services/applications include:
• MTL Click Application
• Telemedicine, Health at Home, MTL Global Doctors, and/or other health-related services
• LINE BCRM
• SMILE GROUP BENEFITS, and others.
2.2) The personal data received or accessed by the Company from other sources;
- Your personal data that the Company obtains from third parties for the purpose of complying with laws, regulatory and legitimate purposes, for example, the Company may receive your personal data from the Office of Insurance Commission (OIC), Anti Money Laundering Office (AMLO), government agencies and/or legal regulators, etc.;
- Your personal data that the Company may obtain from third parties that is essential and related to services such as insurance applicants, group policyholders, other insurance companies, reinsurance companies, life insurance agents, life insurance brokers, banks or financial institutions, information service providers, business partners and service providers of business partners, social media provider connecting with the MTL’s services, hospitals, Company’s business partners, online social media, online platform of third party, public data sources (such as Government Gazette), a person having legal authority or legal right, any other person or agency with which MTL has a legal relationship as well as other service providers that the Company considers that such service will benefit you etc.
The Company uses the personal data you provide when entering into a contract with the Company in order to fulfill the purposes for which the data was provided and to enhance your overall experience with the Company. The Company processes your personal data for various purposes under the following legal bases:
3.1) Purposes Related to Life Insurance
| Purpose and/or Activity | Legal Basis |
|---|---|
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- For the necessity of transactions between you and the Company, such as entering into an insurance contract, applying for insurance, underwriting consideration, providing services or carrying out actions under the terms of the life insurance policy—for example, processing claims, assessing payment of benefits under the life insurance contract, or exercising any rights under your policy, including the right of subrogation and rights received by way of subrogation, if applicable. |
- Explicit consent (in cases where sensitive personal data is collected) |
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- To provide you with business administration–related information, deliver documents required for the operation of products and services, and/or manage the relationship between the Company and you, such as sending updates on changes to the Company’s terms, conditions, and policies. |
- For legitimate interests |
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- To contact you in cases where your application for a product and/or service has not been successfully completed (drop-off), in order to assist you should you wish to reapply for the same type of product and/or service with the Company. |
- For legitimate interests |
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- To carry out actions, perform transactions, or provide services in response to requests made by the personal data owner. |
- For legitimate interests |
3.2) Other Purposes for the Company’s Operations
| Purpose and/or Activity | Legal Basis |
|---|---|
|
- To organize various activities or programs, including public relations, communications, facilitation, or carrying out necessary actions for participants, as well as sending information related to such activities or programs—for example, activities organized by Muang Thai Smile Club. |
- For legitimate interests |
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- To verify and authenticate your identity when you conduct transactions with the Company. |
- For legitimate interests |
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- For the management and administration of the Company’s operations, such as: |
- For legitimate interests |
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- For analysis, research, and/or statistical compilation, including market research, advanced data analytics, actuarial research, and preparing internal reports for financial evaluation, product and/or service development and improvement. |
- For legitimate interests |
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- To ensure compliance with laws, rules, regulations, agreements, or policies issued by authorities with legal enforcement power, government agencies, dispute resolution bodies, insurance regulatory authorities, or other legally empowered entities—for example, life insurance law, the law on the Office of Insurance Commission, securities and exchange law, anti-money laundering law, counter-terrorism financing and WMD proliferation law, labor protection and social welfare law, tax law, electronic transactions law, computer-related offense law, FATCA/CRS law, personal data protection law, bankruptcy law, and other laws the Company must comply with both in Thailand and abroad, including notifications and regulations issued under such laws, whether currently in effect, amended, or enacted in the future. |
- For legitimate interests |
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- To conduct marketing activities as follows: |
- For legitimate interests |
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- To conduct marketing activities as follows: |
- Compliance with the contract |
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- To conduct marketing activities to offer other products and services of the Company that are unrelated to your existing products with the Company, or may include products and services from affiliated companies or the Company’s business partners, in ways that are unexpected by the personal data owner—for example, offering mutual fund products to life insurance customers, or sending marketing communications to individuals who have no prior business relationship with the Company and would not reasonably expect to receive marketing information from the Company. |
- Consent |
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- To share personal data with brokers, business partners, and/or third parties to support operations, such as summarizing contract-based remuneration, monitoring operations, or providing information to support services. |
- For legitimate interests |
3.3) Purposes for Processing Personal Data of Beneficiaries
| Purpose and/or Activity | Legal Basis |
|---|---|
|
- To carry out actions, perform transactions, or provide services at the request of the personal data owner, such as executing actions under the terms of a life insurance policy, processing claims, or assessing the payment of benefits under the life insurance contract. |
- For legitimate interests |
Other purposes not specified above will be indicated separately when the Company requests your information or collects and uses it under legal or regulatory exceptions, including the Personal Data Protection Act B.E. 2562 (2019). If the Company intends to use your personal data for purposes other than those stated in this Privacy Policy, or for purposes not directly related to this Privacy Policy, the Company will notify you. In cases where consent is required, the Company will seek your consent.
For the use of personal data for marketing purposes, if you wish not to receive marketing communications from the Company, you can contact us through the following channels :
• Customer Service Center by phone: 1766
• Muang Thai Life Assurance Customer Service Centers at all branches nationwide
• E-mail: [email protected]
• Exercise your rights through the personal data owner rights system here
• If you no longer wish to receive “marketing-related emails” from the Company, you can opt out by clicking the Unsubscribe link at the bottom of each email.
The Company will process your request promptly.
Protection of your privacy is the Company’s top priority. The Company establishes data security policies and procedures as well as restricts access to your personal data to those individuals, such as certain employees and agents, who need it to perform their jobs in providing you with the Company’s products and services. Those individuals whom the Company permits to access your personal data are required to protect it and keep it confidential. The Company maintains physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your personal data.
When the Company contracts with third parties, the Company imposes appropriate security, privacy, and confidentiality obligations on them to ensure that your personal data, for which we remain responsible, is kept secure.
Technology used for online and network security
The Company has implemented various security measures and has made our best effort to ensure the safety of your personal data stored in our system. Your personal data will be stored on secure networks and can only be accessed by a limited number of persons with special rights to such information.
In addition to the above security measures and methods, the Company has used advanced technologies to protect your personal data.
• Secured Socket Layer (SSL) and Transport Layer Security (TLS): To prevent any information from being detected while transmitted via internet, we use Secure Socket Layer (SSL) encryption technology and Transport Layer Security (TLS) protocol on our websites where we collect your personal data to be encrypted (such as your payment information and login credentials, etc.) which is supported by most popular browsers, including Google Chrome, Firefox, Safari, and Internet Explorer;
• Firewall: To allow only authorized personnel to access the Company’s data as permitted, we have put in place layers of firewalls (a network security system) between our computer systems and Internet;
• Virus and malware scan: Virus and malware scanning software are installed and periodically updated on all MTL computers and servers.
• Your information will be kept by MTL as long as it is necessary taking into consideration our needs and purposes for which we collect and process it, including compliance with legal requirements under applicable laws;
• Even though you end relationship with us, the Company shall continue collecting, using and disclosing your personal data as necessary according to the laws for legal interests, or the data shall be kept in a form that identity cannot be directly or indirectly identified such as an “anonymous” technique, etc.;
• For insurance, the Company shall continue keeping your personal as necessary regard to proceeding to achieve the mentioned-above purpose for not over 12 years since our relationship ends or your last contact with the Company. Based on the applicable laws and regulations, we shall continue keeping your personal longer than specified.
• To comply with period and prescription according to applicable laws. Your personal data shall be kept in appropriate format of data type. However, the Company may need to keep your personal data longer than the legal prescription under some circumstances such as submission of maturity benefit to the life insurance fund or the case is under legal prosecution, etc.
• The Company will take the appropriate procedure for deleting, destroying or anonymizing your personal data according to the personal data retention period mentioned above.
The Company shall keep your personal data confidential. However, in the event that applicable laws allow or the disclosure of such data is necessary to achieve the purpose of processing personal data or other related purposes above, the Company may provide your personal data to other parties for the following cases.
6. 1) Government agencies or public authorities to complying with applicable laws, responding to requests from government agencies or public authorities or otherwise cooperating with authorities pursuant to a legal matter, responding to matters of personal or public safety, in litigation, investigations, and other legal matters where the personal data is pertinent, investigating security incidents, enforcing our terms of services such as the Office of Insurance Commission (including but not limited to the purpose of regulating and promoting of insurance business according to insurance commission law and life insurance law. You can see privacy notice of the Office of Insurance Commission at https://www.oic.or.th), the Anti - Money Laundering Office, The Office of Securities and Exchange Commission, the Revenue Department, courts, police officers, Office of Personal Data Protection Commission, the Office of Consumer Protection Commission, etc.
6.2) Associations, agencies or any other person as necessary to perform duties under laws or regulations or for protection of MTL’s rights, third party’s rights, which may include any related legal procedures such as the Thai Life Assurance Association, etc.
6.3) The Company and its subsidiaries may share your personal data internally or with one another to ensure that your use of the services is as helpful and beneficial as possible; to support our business operation, to provide services to you and for any other purposes described in this Privacy Policy. Such subsidiaries will process your personal data, either independently or on our behalf, in accordance with this Privacy Policy and applicable law.
6.4) Personal data disclosure with business partners or third parties such as;
• The Company may use another company, business partner, MTL’s agent, sub - contractor or external service provider to conduct business operation on behalf of MTL or to support the provision of MTL’s products and/or services to you such as data processing, credit card processing, information technology and related infrastructure provisioning, customer service platform development, email/SMS delivery, website development, mobile application development, reinsurance, satisfaction survey and research, and customer relationship management, etc.
▫ The Company only share your personal data with them so that they can assist us to provide/deliver our services for the purposes stated in the section “Objectives of Collection and Use of Personal Data” above such as National Digital ID Company Limited, Cloud computing service providers, Property valuation service providers, Marketing service providers, Document storage providers, destruction of documents service providers, online social media providers, Payment channel service providers, Printing house or print service providers, Document or parcel delivery providers, Provider of concierge services, Telecom operators, IT technology support and security service provider, etc.
▫ The Company may use third-party data analysis services, including:
▹ Google Analytics on the Company’s website, which includes, but is not limited to, the Company’s website and Facebook page. Google Analytics uses various technologies, such as cookies, to help analyze and improve the website visiting experience. Information generated by cookies regarding your use of the Company’s website (such as IP address, visited URLs, date and time of page views, etc.) will be sent to and stored on Google’s servers. Google uses this information to track and report website activity and to provide other services related to website and internet usage. Google may transfer this information to third parties as required by law or when such third parties process the information on Google’s behalf. For more information about Google’s privacy policy related to Google Analytics, please visit: http://www.google.com/analytics/learn/privacy You can opt out of Google Analytics by using Google’s browser add-on at: https://tools.google.com/dlpage/gaoptout?hl+en=GB
▹ SDK: The Company has installed a Software Development Kit (SDK) in the Fit application, which is used to connect Fit with Facebook for integration purposes. The SDK can identify Fit users for advertising promotion via Facebook ads based on their usage behavior within the Fit application. The Company uses the SDK to analyze service usage status and evaluate the effectiveness of promotions through Facebook ads. For more information about Facebook’s privacy policy, please visit: https://www.facebook.com/policy
• The Company also share your personal data with third parties such as policyholder in case of group insurance, reinsurance companies, reinsurance broker companies, other insurance companies, insurance intermediaries, insurance agents, insurance brokers, financial institutes, financial advisors and/or investment advisors to offer, underwriting, processing insurance benefit, processing claims or provide products and/or services of the Company or our subsidiaries, etc.
• Advisors/experts such as auditors, external auditors, legal advisors, tax advisors, credit rating companies, other advisors or experts for the benefit of MTL’s business operation.
• Any other third party the company may disclose your personal data to any other third party for the objectives as specified in this Policy such as the persons with whom you have entered into a contract or have relationship relating to transaction (such as reference person, guarantor, mortgagor, provider of securities and beneficiary or embassies for document certification, etc.), banks or other financial institutions where you have shared transaction, issuer of securities, securities registrar, fund manager, custodian or other asset management companies related to your transaction, members of National Digital ID Company Limited, card schemes (such as VISA, Mastercard, JCB, UPI), universities or educational institutions, users of MTL’s e - KYC services, online social media provider, public or ordinary people, etc.
To disclosing personal data, we take steps to ensure that your personal data remains protected and that they which we share the data with will process it in accordance with our instructions and will not use it for their own purposes or benefits. Such measures may include entering into appropriate contracts with them.
In case that you grant consent, the Company may disclose your data with individuals or partners so that the Company can offer you our products or services. You can check lists of the individuals or partners that we share your personal data with from www.muangthai.co.th . Lists of the individuals or partners of the Company may increase or decrease based on the Company’s regular update.
6.5) Your personal data may be transferred, transmitted, collected or processed by the Company or delivers to entity or others department as detailed above which may located inside/outside Thailand. However, the Company shall formulate standards of agreements and/or business contracts with agencies, organizations that will receive such personal data based on acceptable personal data protection standards and applicable laws in order to ensure security of your personal data.
The Company shall transfer, transmit and/or deliver data to a foreign country under specific circumstances, for example:
• Applying reinsurance/underwriting reinsurance with reinsurance companies /reinsurance broker companies/other insurance companies, based outside Thailand;
• Other services related to insurance policies, such as the MTL Global Connect service, etc.
In cases where the Company transfers or discloses personal data to a destination country with insufficient personal data protection standards, the Company will ensure that such transfer or disclosure complies with legal requirements. For example, the Company may have agreements with the data recipients in that country to ensure that your personal data is protected under personal data protection standards equivalent to those in Thailand. Alternatively, if the data recipient is another company within the Company’s business group, the Company may choose to implement Binding Corporate Rules for financial business group personal data protection, which have been reviewed and certified by relevant authorities.
You can exercise your rights as stipulated by law and this Policies currently available or to be amended in the future, including criteria determined by the company. If you are less than 20 years old, or have limited capacity to perform juristic acts under the law, you may request your father and / or mother, appointed guardian or authorized person to express the intention to exercise these rights on your behalf.
7.1) Right to withdraw consent
You are entitled to withdraw the consent that you have previously given to MTL to collect, use and disclose your personal data (whether such consent has been given prior to or after the personal data protection law is enforced), at any time during which your personal data is held by MTL, unless there is right restriction by law or there is a contract which is beneficial to you which remains valid. The collection, use and / or disclosure of your Personal Data which was undertaken before the withdrawal of your consent shall not be affected.
However, the withdrawal of your consent related to and required for the service request may prevent the company from complying with the contract or providing services to you, or may cause the transaction or any other related activities to be suspended or temporarily discontinued (such as it will affect the company’s underwriting, insurance policy benefit payment or any services in connection with insurance policy, which will consequently cause the company to be unable to perform as stated under the terms and conditions of the insurance policy, with the result that you will not be able to receive coverage according to the insurance policy), or may affect your knowledge of products and/or services, for instance, you may not receive the offer of products and/or services, benefits, promotions or other new offers, or may not receive alternative products or services which are more in line with your needs, or may not receive news and recommendations that are beneficial to you, etc. For your own benefit, you should determine and inquire about the potential impacts before deciding to withdraw your consent, etc.
7.2) Right to access
You are entitled to have access to your personal data under MTL’s responsibility and to request MTL to provide you duplication of your personal data and inform you of how your personal data has been obtained.
7.3) Right to data portability
You are entitled to request your personal data which has been processed by the Company to be in a format that can be read or used in general with an automated device or equipment, and can be used or disclosed via automated methods. You are also entitled to request MTL to send or transfer your personal data of said format to other data controllers if it can be processed via automated method, and to request personal data of said format which is directly sent or transferred by MTL to other data controllers, unless it cannot be processed due to technical difficulties.
Your aforementioned personal data must be personal data that you have granted consent to MTL to collect, use and/or disclose or must be personal data that MTL needs to collect, use and/or disclose for your use of MTL’s products and/or services in accordance with your intention wherein you are a contract party with MTL or for undertaking operations per your request before using MTL’s products and/or services or must be other personal data as determined by laws.
7.4) Right to object
You are entitled to lodge an objection to the collection, use or disclosure of your personal data at any time. If the collection, use or disclosure of your personal data, to which you lodge an objection, is undertaken under legitimate interest of MTL or any person or any juristic person, or for public benefit, MTL shall continue to collect, use and/or disclose your personal data only if MTL can provide legal reasons that the collection, use and/or disclosure of your personal data is sufficiently important, or is undertaken for the establishment, defense, use of, or compliance with, the rights to claim in accordance with applicable law, as the case may be.
In addition, you are entitled to lodge an objection to the collection, use and / or disclosure of your personal data which is undertaken for objectives related to direct marketing or for the purpose of scientific, historical or statistical studies and research.
7.5) Right to deletion or destruction
You are entitled to request MTL to delete or destroy your personal data or make it anonymous if you believe that your personal data has been collected, used and/or disclosed illegitimately, which is not in compliance with applicable laws or if you deem that it is no longer necessary for MTL to keep your personal data under the objectives of this Policy or when you exercise your right to withdraw consent or your right to object as mentioned earlier.
7.6) Right to suspension
You are entitled to request MTL to suspend the use of personal data if MTL is conducting an investigation per your request to exercise your right to rectification or right to object, or for any other case wherein it is no longer necessary for MTL to keep your personal data and MTL must delete or destroy your personal data in accordance with applicable laws, but you have sought to request MTL to suspend the use of your personal data instead.
7.7) Right to rectification
You are entitled to rectify your Personal Data to keep it accurate, up - to - date, complete and not misleading.
7.8) Right to lodge complaint
You are entitled to lodge a complaint to relevant competent authorities if you believe that the collection, use and disclosure of your personal data violates or does not comply with applicable laws.
Exercising the aforementioned rights may be restricted by applicable laws, and, in certain cases, there may be compelling reasons that may cause MTL to deny your request or may prevent MTL from complying with your request such as for in compliance with laws or court orders, for the public benefit, exercising the aforementioned rights may potentially violate other persons’ rights or freedoms, etc. If MTL denies aforementioned request, MTL shall give you the reason(s) for such denial.
Once the Company has reviewed your request regarding your rights, the Company will notify you of the results and complete the related actions as follows:
• For requests to access or receive a copy of personal data: within 30 days from the date the Company receives the request.
• For requests to delete or destroy personal data: within 90 days from the date the Company receives the request.
• For other rights: the Company will proceed without undue delay.
If you wish to exercise any of the rights mentioned above, you can do so via the personal data owner rights system here, or contact the Company through its communication channels.
The Privacy Policy of the Company is applicable to our websites only. Some parts of our websites or applications may contain links to third-party websites or services such as social networks, etc., those websites may not operate under this Privacy Policy. We are not responsible of such third-party websites and services or their privacy practices. You are advised to check the privacy policies on those websites or services to understand their policies on the collection, use, transfer and disclosure of personal data thoroughly.
The Company reserves the right to amend or modify this Privacy Policy at any time, to the extent permitted by law. You can review the updated Privacy Policy at www.muangthai.co.th/th/privacy-policy. In the event of any changes to the Company’s Privacy Policy, the Company will announce such changes on its website. The Company regularly revises the Privacy Policy and the changes will be posted on the websites. This Privacy Policy was last updated on 11 November 2025.
The data protection officer is appointed to investigate operations related to collection, use or disclosure of personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) and the Company’s policies, regulations, announcements, rules, as well as coordinating and cooperating with the Office of the Personal Data Protection Commission.
You can contact the data protection officer, via the following channels.
Office address: Muang Thai Life Assurance PCL 250 Rachadaphisek Rd. Huaykwang, Bangkok, Thailand 10310, address to “Data Protection Office”
E-mail: [email protected]
Office tel.: 02-275-4385 ext. 5450
Contact the Company
If you have any questions or inquiries about this Privacy Policy
or our handling of your data, please contact:
• Customer Contact Center Tel. 1766
• By mail at Muang Thai Life Assurance PCL 250 Ratchadaphisek Rd. Huaykwang, Bangkok, Thailand 10310, address to “Data Protection Office”
• Data protection officer according to the information above
Contact the Authority
If you intend to make complaints or if you feel that the Company cannot properly respond to your concern, you may contact the Office of the Personal Data Protection Commission according to the procedure prescribed in Personal Data Protection Act B.E. 2562.