Yes. The Company will change the information and issue endorsement to the customer to attach to the policy as an evidence.
If the insured pays premium until the policy has surrender value, the insured has a right to stop premium payment and convert the policy into reduced paid-up insurance policy. Therefore, the policy will have the same coverage period, but coverage value and maturity benefit will reduce which is subject to policy surrender value stated in the reduced paid-up value column of the policy value schedule in the policy book. The Company shall pay this amount to the insured upon contract maturity date or the beneficiary if the insured passes away within contract period.
Personal information such as name, surname, address, telephone No. must be notified to the Company if there is a change.
Surrender value shown in the policy value schedule is the value at the end of policy year per sum insured of 1,000 Baht. To calculate it, sum insured is divided by 1,000, and multiplied with the value of the policy year that you want to surrender as shown in the schedule (in case of surrender at the end of policy year), plus other entitled benefits (if any), deducting any outstanding debts and/or liabilities (if any).
Yes, you can check the information via MTL Smile Application or MTL Smile website.
You can request a new policy book by submitting a policy report, a request for a new policy, copy of identification card with certified true copy at Customer Service Centers nationwide, or deliver documents to Muang Thai Life Assurance Public Company Limited 250 Ratchadaphisek, Huaykwang District, Bangkok 10310
Conditions are as specified by Muang Thai Life Assurance PCL.