The company has announced its Sustainable Development framework and policy to ensure that all departments implement it effectively in their business operations. To support this, the company has established a governance structure for sustainable development, serving as a key mechanism to drive and communicate its Sustainability (ESG) goals to executives and employees across the organization. This approach ensures proper execution and alignment of operational plans in a unified direction, maximizing value for all stakeholders in a meaningful way.

Environmental Aspect Social Aspect Governance and Economic Aspect

Goal:  Create Sustainable Society

Commitment: To create inclusive access to overall health and well-being for all members of society throughout their lifetime and provide protection and sustainable lives for employees.

Social Aspect comprises 4 main policies as follows:

 
1) Customer Health and Well-being

Positive impact on health and well-being of customers from products and services which address physical health, mental health, financial security, and risk protection, across different life stages. Promoting understanding and mindset of all population groups on the importance of life planning and personal risk management, including prevention and protection, through long-term insurance planning.

This policy addresses the UN Sustainable Development Goals (SDGs):

2) Human Resource Management

Human resource management to improve work efficiency, encourage them to develop their abilities, recruit new staff with knowledge and competence suitable for the position, as well as take care of employees equally by improving and enhancing welfare for employees and their families. Promoting knowledge such as ESG, life insurance and financial literacy among MTL’s employees and agents for their own life as well as ability to give advice to others, and occupational health and safety at work are done. Furthermore, development of new skills to support for Company’s evolving business is promoted.

This policy addresses the UN Sustainable Development Goals (SDGs):

3) Respect for Human Rights and Labor Practices

Upholding strong human rights practices in business operations and supply chain, respecting labor rights of employees and suppliers including non-discrimination, equal opportunities, and freedom of expression by adhering to applicable laws and regulations

This policy addresses the UN Sustainable Development Goals (SDGs):

 4) Community Engagement & Creating Shared Value

Conducting social responsible activities and promoting volunteer activities that create benefits and positive impacts on communities, society, and environment by building on the Company's core business to improve the quality of life and create a sustainable society.

This policy addresses the UN Sustainable Development Goals (SDGs):