Claim services




All about Claim Steps

Do you know you can claim for the medical expenses from the Company after you had an accident and were hospitalized (according to the coverage conditions in the insurance policy)?


Step 1 : Prepare documents

Claim Form for Injury/Illness

  1. For insured – Insured/guardian must completely fill in and sign in the form.
  2. For attending physician’s reports - Physician must fill in details and sign as well as affixing medical center’s seal.

X-ray diagnostic test results (in case of broken bone or fracture)

A copy of medical expense receipt and list of medical expense in detail or a copy of CUSTOM-IN-PATIENT summary (in case of hospitalization as inpatient)

An original copy of medical expense receipt and list of medical expense in detail or CUSTOM-IN-PATIENT summary (in case of claim under Personal Accident Rider)


Step 2 : Collect documents and send them via postal mail to

Muang Thai Life Assurance Public Company Limited, 250 Rachadaphisek Road, Huaykwang, Bangkok 10310, or submit the documents by yourself at any Muang Thai Life Assurance’s Customer Service Center nationwide 
Processing Period : Around 3 business days after the Company receives complete and correct documents and information

Remark: Conditions are as specified by Muang Thai Life Assurance PCL.   


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