• Q

    If the insured has good health on the application date but the insured then has critical illness which never incurs before, will the Company investigate and cancel the coverage?

    A

    Since there is no health question in the application process, the Company is not entitled to void the contract. In this regard, the coverage will be subject to the conditions and exclusions specified in the policy.

  • Q

    If the insured passes away due to illness in the first 2 years, will the insured receive benefit?

    A

    If the insured passes away due to illness in the first 2 years, the Company will pay benefit equal to the amount of paid life insurance premium of Muang Thai Sabai Jai 90/90 Insurance Plan (for Senior), plus additional 2% of the premium. However, if the insured passes away since policy year 3 onwards, the Company will pay the full sum insured of Muang Thai Sabai Jai 90/90 (For Senior) to the beneficiary.

  • Q

    Social media rumor has it that the Company will not cover 9 diseases of senior people. Is it true?

    A

    According to the Post Today newspaper dated 30 November 2015, Mr. Amnart Wongpinitwarodom, Assistant Secretary General Financial Analysis and Examination Development of the Office of Insurance Commission, revealed that if customers apply for life insurance (for Senior) and life insurers do not require customers to declare their health, life insurers shall pay claim as stated in a policy in case customers pass away with no right to refuse. Therefore, such rumor is not true.

  • Q

    If customers have inquiries or need clarification, what contact channels are available?

    A

    Customers can contact the Company through Call Center 24 hours at Tel. 1766 or www.muangthai.co.th or leave a message in inbox of Muang Thai Life Facebook.